Privacy Policy

Effective January 1, 2026

Bedrock Spring Valley Concrete Coatings, springvalleyepoxyflooringandconcretepolishing.com, sales@springvalleyepoxyflooringandconcretepolishing.com

What this policy covers

This policy explains what information Bedrock Spring Valley Concrete Coatings collects when you use this website, what we do with it, how long we keep it and what you can ask us to do about it. We're a flooring contractor in Spring Valley, CA, and we do epoxy, polished concrete and other concrete coating work for homes and businesses around San Diego County.

It applies to this site, starting at our home page, and to the information you send us through it. If you want to know more about who we are before reaching out, our About page has that.

Information we collect

We only collect what we need to answer you and quote your job. Most of it comes straight from you when you fill out our quote form, call or email us.

Contact details, such as your name, phone number, email address and the address of the property where the work would be done.

Job details, such as the type of floor, the size of the space, photos you choose to send and anything else you tell us about the project.

Basic technical information collected automatically when you visit, such as your browser type, device type, the pages you look at, how you got to the site and a general location based on your IP address.

How we use your information

We use what you send us to reply to your request, schedule an on-site visit, prepare your quote and do the work if you hire us. If you become a customer, we also keep your details so we can answer warranty or follow-up questions about your floor.

We use the technical information to see which pages people find useful and to fix anything that isn't working, so the site stays easy to use on a phone. We don't sell your personal information, and we don't add you to marketing lists you didn't ask to join.

Forms, cookies and analytics

Our quote form is run by an outside form service, so what you type into it is collected and stored by that service on our behalf before it reaches us. That provider handles the data under its own privacy terms.

Like most websites, this one may use cookies, which are small files your browser saves, and analytics tools that count visits and show how people move around the site. You can block or delete cookies in your browser settings, and the site will still work if you do.

Who we share it with

We share your information only when it's needed to run the business or do your job. That usually means the companies that host this site, run our form and provide our analytics, and sometimes a supplier or permit office when a project calls for it.

We may also share information if the law requires it or if we need to protect our rights or someone's safety. We don't share it with anyone so they can market to you.

How long we keep it

If you ask for a quote and don't hire us, we keep your details only as long as they're useful for following up on that request, then delete them. If we do work for you, we keep your job records for as long as we need them for warranty questions, taxes and business records.

Analytics data is kept in summary form and isn't used to identify you personally.

Your choices and rights

You can ask us what information we have about you, ask us to correct it or ask us to delete it, and we'll do that unless we have to keep something for legal or tax reasons. Depending on where you live, including California, you may have other rights under state law, and we'll honor those requests too.

You can also stop hearing from us at any time by telling us so. We won't treat you differently for making any of these requests.

Children's privacy

This site is meant for adults planning work on their home or business. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. When we do, the new version will be posted on this page, and it applies from the time it's posted.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (619) 648-8003 or use the email address and form on our Contact page. We're available Mon–Fri from 6 AM to 9 PM and Sat–Sun from 7 AM to 9 PM.

We respond within 1 business day, and we may ask you to confirm a few details first so we know we're talking to the right person about the right records.